Privacy Policy

J&I Roofing Solutions (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us to request a roofing quotation.

1. Who We Are

J&I Roofing Solutions is a roofing business based in Dundee.

For the purposes of UK data protection law, J&I Roofing Solutions is the controller of the personal information collected through this website.

2. Information We Collect

When you submit a quote request or contact us through our website, we may collect:

• Your name
• Your email address
• Your phone number
• Your property address or the location where work is required
• Details about the roofing work you require
• Any additional information you choose to provide

We only collect information that is relevant to understanding your enquiry and preparing an accurate quotation.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiry
• Contact you about your quote request
• Assess the work required
• Prepare and provide a quotation
• Arrange a site visit where necessary
• Communicate with you about potential roofing work
• Maintain appropriate business and customer records
• Meet our legal or regulatory obligations

We will not sell, rent or trade your personal information.

4. Our Lawful Basis for Processing

Under UK data protection law, we process your information where it is necessary to:

• Take steps at your request before entering into a contract
• Pursue our legitimate interests in responding to enquiries, providing quotations and managing our business
• Comply with legal obligations
• Carry out processing where you have provided consent, where consent is required

5. How We Store and Protect Your Information

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration or disclosure.

Your information is only accessible to authorised individuals who need it to respond to your enquiry, prepare a quotation or provide our services.

Although we take appropriate steps to protect your information, no method of transmitting or storing data online can be guaranteed to be completely secure.

6. Sharing Your Information

We may share your information with trusted service providers where necessary to operate our website or manage enquiries. These may include:

• Website hosting providers
• Website form or email service providers
• IT and business software providers

These providers are only permitted to process your information where necessary to provide their services and in accordance with applicable data protection requirements.

We may also disclose information where required by law or to protect our legal rights.

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Information submitted through a quote request may be retained for as long as needed to:

• Respond to your enquiry
• Prepare and manage a quotation
• Maintain appropriate business records
• Resolve disputes
• Meet legal, accounting or regulatory requirements

When information is no longer required, it will be securely deleted or anonymised.

8. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Object to or request restriction of certain processing
• Request a copy of your information in a portable format where applicable
• Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us at: info@jiroofingsolutions.com

We may need to verify your identity before responding to a request.

9. Cookies

Our website may use cookies or similar technologies to help the website function properly and improve the user experience.

Where non-essential cookies are used, you may be given the option to accept or manage them through a cookie banner or your browser settings.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any external website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.

Any updates will be published on this page, and the “Last updated” date will be revised.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

13. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve the issue.

You also have the right to make a complaint to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).